Delivery and terms

All the prices for shipments weighing up to 1 kg and maximum dimensions: 30 x 20 x 10 cm.

We work with FedEx, DPD, UPS, GLS and more. A courier company depends on the destination. Please, check the shippment cost choosing your country.

If you want to place larger order, write or call to us.

Terms of delivery:

Standard shipping time is 2-7 working days for most products, 2-15 working days for shirts. We sew our products, so sometimes we need a few more days for production than standard. We will inform you by email when the order is completed and shipped or when the products are ready for collection.

IF YOU NEED FASTER DELIVERY, PLEASE CONTACT US.

zamowienia@tiestore.pl

After placing the order, the system generates a confirmation email. If you have placed an order but have not received confirmation, please check your spam box. If you have questions, please write to the address above.

What is the difference between bespoke and Made-to-Measure?

In bespoke tailoring, every piece is made from scratch — drafted exclusively for the individual client's figure, with no existing block pattern used. The cutter draws the cloth pattern to the client's specific proportions, delivering a fit and comfort unattainable by any other method. MTM (made-to-measure) modifies an existing pattern to the client's measurements — and is most often sewn off-site, in external workshops, which typically means more alterations and, paradoxically, longer lead times than bespoke. At the Tiestore.pl tailoring atelier in Warsaw, we use MTM only for shirts. For suits, jackets and all other garments, we work exclusively in bespoke — and have done so for nearly 30 years.

What can I have made bespoke?

We make suits, jackets, trousers, waistcoats, shirts, coats and tuxedos — for both men and women. We also produce made-to-measure accessories: ties, bow ties, pocket squares, tuxedo belts and silk scarves. We can embroider a monogram in silk thread on any item. If you have a specific idea that isn’t available on the website, please contact us.

What fabrics can I choose from?

We work with fabrics personally selected from the finest Italian and British manufacturers. For suits and jackets, we stock fabrics from Fox Brothers Somerset, Holland & Sherry, Dormeuil, Loro Piana and many other suppliers. We only keep a selection in stock, but in our workshop you’ll find a wide range of swatches featuring fabrics for every occasion, all available to order. We sew without bonded elements, using the traditional method on hand-prepared canvas. We can also sell the fabric without the tailoring service, if that is what you require.

How long does it take to make a bespoke suit?

The time it takes to make a bespoke suit depends on the complexity of the design and the number of fittings — typically, it takes a few weeks. The quickest projects we’ve completed took around two weeks, but this was only possible because the fabric was available in stock. Usually, such orders take between 3 and 4 weeks. We agree on the exact deadline on a case-by-case basis following a consultation. For made-to-measure accessories (ties, bow ties, pocket squares), the lead time is up to 15 working days, though it is often a matter of just a few days. Let us know when you need your suit, and we’ll do our best to help.

Do you make bespoke clothes for women?

Yes. We make women’s suits, jackets, trousers and sometimes even evening dresses. The bespoke method allows for complete freedom in terms of cuts and fabrics — both classic and unconventional. The Tiestore.pl Tailoring Studio treats female customers with the same care and attention as male customers.

Do I have to come in person to place an order?

A bespoke suit requires in-person visits to our workshop at 9 Sokołowska Street, U30, Warsaw — fittings are an integral part of the process. For made-to-measure accessories (ties, pocket squares, bow ties), some orders can be finalised remotely once measurements have been sent. Please contact us and we will arrange the best way to proceed.

How does payment for bespoke tailoring work?

For bespoke orders, a deposit is required before work begins. We agree on the specific terms on a case-by-case basis during the consultation. A quote for each project is provided free of charge.

Can I add a monogram?

Yes. We can embroider a monogram in silk thread on any suit, shirt, tie or pocket square. This is personalisation of the highest order — initials placed in a position agreed with the customer. The monogram is available for both men’s and women’s items.

Ask us! We will try to answer each of your questions.

First and last name

E-mail address

Subject

Message

Products in the cart

Your cart is empty